Key contacts

Council Services

There are over 350 council services to apply for, report or pay online. View them all at or check out the essential ones below.

Do it online

My Account

Many services are part of the council’s My Account – register at with just an email address and password to get started.

Register now

My Croydon App

The My Croydon app is a faster way to report issues to us using your smartphone. It’s free and easy to download the app from the:

How to report

Reporting issues using the My Croydon app is as simple as 1, 2, 3!

  1. Provide us with the details
  2. Take a picture of the incident to tell us where it is
  3. Send

Using the app, you can report a number of issues directly into the council’s computerised systems, helping to speed up the processing time for dealing with it.

Contact the council

Need to contact the council about something else? Use our online guide to get what you need: